Tell me about client turnover rates at VPTax

A large number of companies have been our customers for more than twenty years. When VPTax loses a customer it’s normally for one of three reasons – Either:

1. The company is acquired
2. There is a change in management, or
3. They have grown to the size where it is more cost effective to hire an in-house tax department. In this latter case we tend to continue working for the in-house tax departments, albeit in a supplementary role.